Responsible gambling

Responsible Gambling at Red Dragon Casino

We take responsible gambling very seriously here at Red Dragon Casino, ensuring that our players have access to the necessary tools and resources to maintain a healthy and enjoyable gaming experience.

Setting Limits

To help you manage your gameplay and stay within your budget, we provide several limit-setting options:

Deposit Limits: Set daily, weekly, or monthly limits on your deposits.
Loss Limits: Cap your net losses for the week or month to prevent significant financial impact.
Session Time Limits: Set a maximum session duration (15 minutes to 24 hours) to promote responsible play.

Reality Check

Our reality check feature sends you reminders every 30, 60, or 90 minutes displaying time played and your net win/loss. This helps you stay aware of your gaming activity and make informed decisions about when to take a break or adjust your limits.

Cool-Off Periods

If you feel the need for a break from our games, we offer temporary self-exclusion options:

24-Hour Cool-Off: Take a 24-hour break from all our casino activities.
7-Day Cool-Off: Temporarily exclude yourself from gaming for seven days.

Self-Exclusion

For those who feel the need to take a more extended break or permanently step away, we offer self-exclusion options:

Temporary Self-Exclusion (6 months, 1 year, 5 years): Close your account temporarily.
Permanent Self-Exclusion: Permanently close your account and prevent any marketing contact.

All our responsible gambling tools are accessible via Account Settings → Responsible Gambling section. Changes to limits will be logged and confirmed via email for your records.

Support Organizations

We understand that sometimes players may need additional support beyond our platform's features. We provide direct links to Canadian organizations that specialize in responsible gaming:

Canadian Centre on Substance Use and Addiction (CCSA)
Gamblers Anonymous Canada
Problem Gambling Institute of Ontario (PGIO)
Responsible Gambling Council (RGC)
ConnexOntario (for Ontario residents)
Gambling Help Online

These resources are available to assist you in maintaining a responsible and healthy gaming experience.